PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from heirloompaws.com (the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as "Device Information."
We collect Device Information using the following technologies:
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Cookies — data files placed on your device that often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
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Log files — track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels — electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."
When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information we collect to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with order confirmations. Additionally, we use this Order Information to:
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Communicate with you about your order
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Screen orders for potential risk or fraud
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Provide you with information or advertising relating to our products or services, where in line with your preferences
We use Device Information to help screen for potential risk and fraud, and to improve and optimize our Site by generating analytics about how customers browse and interact with it.
SHARING YOUR PERSONAL
INFORMATION
We share your Personal Information with third parties to help us operate our business and provide our services. We may use analytics tools such as Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/ and opt out at https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising using the links below:
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You can also opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/
DO NOT TRACK
We do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please note that your information may be transferred outside of Europe, including to Canada.
If you are a Canadian resident, you have rights under applicable Canadian privacy legislation, including the right to access and request correction of your personal information. To exercise any of these rights, please contact us at hello@heirloompaws.com.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at hello@heirloompaws.com.